This is an apology for the way we previously handled illegally sold copies of 1984 and other novels on Kindle. Our “solution” to the problem was stupid, thoughtless, and painfully out of line with our principles. It is wholly self-inflicted, and we deserve the criticism we’ve received. We will use the scar tissue from this painful mistake to help make better decisions going forward, ones that match our mission.
Amazon likely earned a lot of customers back with this – good job Jeff and gang.
And here’s your solution going forward – just remove the ability to remotely delete anything off all Kindles. Next Kindle update, just kill it. It’s that simple and no one will ever need to worry about this again, Amazon will not need to promise publishers anything like this, it shouldn’t have been there to begin with.