

If you’ve been to your local hackerspace/makerspace and noticed there weren’t many women, did you stop to wonder why? Unfortunately a common reaction is to think, โI guess women just arenโt into hacking or building stuff.โ As one of the few female directors of a U.S. makerspace, I know this just isnโt true. Hereโs my perspective on the problem and what can be done about it.
When I was nominated to be directorย of The Hacktory, I decided to give it a tryย in an attempt to make the organization asย inclusive as possible. Today The Hacktory,ย based in Philadelphia, has a pool ofย volunteers and organizers that is closeย to 50/50 men and women, tilting moreย towards women.
Frustrated with conversations aboutย the gender gap that we witnessed atย many tech conferences, we decidedย to take a deeper look at the issue. Weย designed a brief presentation and aย workshop we call โHacking the Genderย Gap,โ where participants share positiveย and negative experiences theyโve hadย with technology. All the experiences areย written on large Post-its, and placedย on a timeline delineating relative age.ย The workshop concludes with a groupย analysis and discussion of where theย positive and negative experiences cluster,ย and other emergent themes. The storiesย provide an incredibly rich context in whichย to understand how the gender gap isย experienced in day-to-day life.
In the age range from birth to 10 years,ย many positive stories involve doing aย tech-oriented activity with a parent, likeย learning to program or working with powerย tools. Another theme is a family memberย purchasing a computer or video gameย system, which participants use to buildย websites or gain confidence in their skills.
In the teen years, negative stories ofย teachers, guidance counselors, or other advisors discouraging girlsโ interests orย questioning their abilities in STEM subjectsย are frequent. Some comments seemย unintentional, like a tutor saying, โI donโtย know why this is so difficult for you โ itโsย so easy.โ Others are brutal, like a femaleย chemistry teacher with a Ph.D. tellingย students, โWomen are bad at science.โ
Before designing this workshop, our teamย thought these kinds of experiences were inย the distant past, but weโve gathered manyย stories that occurred five years ago or less.
When reading through the stories,ย women often say, โI thought it was justย me!โ Many participants express reliefย and thanks for the chance to share theirย experiences โ both positive and negativeย โ in a non-judgmental environment, andย have those experiences contribute to aย larger outcome.
The results became more interestingย with mixed-gender crowds. One crucialย theme that emerged from the menโsย stories was frustration with womenย asking for help with a technical problem,ย following the assumption that men can fixย it just because theyโre male. These storiesย helped us understand how our cultureโsย association of masculinity with technicalย ability can be perpetuated by all genders.
In our research, we found the 2002ย study โWomen in Computing Around theย World,โ which details how other countriesย donโt have the same gender gap in STEMย interests or careers. Female studentsย in China have shown to be much moreย confident in their abilities with computersย than male students. In Thailand, Italy,ย and Kenya, men were significantlyย more anxious than women about usingย technology.
Our most significant takeaways fromย doing this workshop include:
- Gender gap research in the U.S. lacksย context. Recent studies seek to identifyย the age when girls โlose interestโย in STEM fields, rather than the experiencesย that contribute to that shift.
- Women experience direct and indirectย discouragement from teachers, guidance counselors, and tutors, somethingย most men never experience.
- The gender gap is perpetuated by allย genders, adding to its pervasiveness.
- Supportive or discouraging commentsย stay with people for years.
So what can a hacker/makerspace doย to encourage women to start participatingย in their space and retain them? A goodย first step is to question the assumptionsย and biases present in your space. Whenย a woman walks through your door, is theย general assumption that she must be aย beginner or that sheโs tagging along withย someone else? Such assumptions may beย based in real experiences, but to addressย this problem, lay these experiences aside.
Thereโs something called โImposterย Syndrome,โ which is a constant comparingย and questioning of oneโs own abilitiesย to those of others, and a fear that youโllย be revealed to not know as much as youย claim. Women in science and tech fieldsย experience this self-doubt at a very highย rate, often halting them from revealing theย skills and understanding they possess.
If your space has several women, includingย women in leadership positions, youโreย in good shape. To grow and empower thisย group, consider the following.
Conduct an anonymous survey aboutย whatโs working and not working for theย women in your space. A lot of women wonโtย voice issues to not rock the boat or becauseย they just donโt have the energy and areย willing to put up with irritating conditions.
From the issues they raise, ask themย to prioritize three things to address withย immediate action without a vote from theย larger group. A vote is exactly how theย existing way of doing things will continueย to reinforce itself, without allowing theย concerns of this minority to be addressed.
Provide visual cues for women to showย them theyโre welcome. This could includeย a designated greeter for your open houseย who wears a special pin or name tag. Otherย cues could include a well-thought-out andย enforceable conflict resolution or โno jerksโย policy displayed prominently in your space.
Hold open shop time or design classesย for artists, crafters, or creatives. Moreย women are comfortable identifying asย these titles rather than as hackers orย programmers. Many spaces have foundย success with offering classes for โwomenย and their friends.โ This could be a goodย way to get more women to set foot in yourย space. Naturally, it would be ideal for aย woman to take the lead in organizing suchย events.
If your hacker/makerspace has noย women or just one, unfortunately it may beย difficult to change. Evaluate if the regularsย feel that the lack of diversity is somethingย that โjust happenedโ or a big problem. Ifย the former attitude prevails, this groupย may view the tech world as a meritocracyย and may reject the idea that the forces ofย culture and stereotype hold women back.ย Without the understanding that the urge toย explore science, technology, and physicsย is an innately human thing, this group mayย not be able to suspend their judgment andย make the changes necessary to attractย women and other minority groups.
Rather than trying to change thisย underlying perception, find others inย your community who share the value ofย inclusion, and start your own space. Theย time you invest in growing this space willย pay off much faster than you imagine.
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If you’ve been to your local hacker/makerspace and there weren’t many women, did you stop and wonder about that? I hope so, but unfortunately a common reaction is to think, โI guess women just arenโt into building stuff.โ As one of the few women directors of a U.S. makerspace, I know that this just isnโt true. In this and future posts Iโd like to share my perspective on the problem, and what I think can be done about it.
At The Hacktory in Philadelphia, Pa., getting more women involved in our organization and creating a welcoming environment for everyone has become one of our defining strengths.
When I was nominated to be the director of The Hacktory a few years ago, I doubted that I had enough technical expertise, but I decided to give it a try because it seemed like a huge opportunity to make the organization as inclusive as possible. Today The Hacktory has more female-bodied organizers than male-bodied ones, and everyone continues to develop and reveal technical skills that are really amazing.
Frustratingly, at many tech conferences weโve attended, panels on the gender gap often devolve into blame sessions rather than focusing on what to do about it. So, last year when The Hacktory was asked to provide a workshop for the first Women in Tech Summit in Philadelphia, we decided to take a deeper look at the issue of the gender gap in tech specifically. We were inspired to do this first after hearing many illuminating stories from our volunteers.
Many of us had been interested in science, math, and technology as kids, and then drifted away from it at some point. Often this happened in our late teens, but then we found our way back through a work environment or a hobby, or both. According to official research, such as the 2010 study โWhy So Few?โ by the AAUW, girls start to lose interest in STEM topics around middle school. We wondered if the experiences of these girls โlosing interestโ had anything in common with ours. Though we couldnโt ask the girls who had been studied in the official research, we could start collecting stories from those in our community.
From my training as a strategic designer, I knew that stories are a powerful way for people to comprehend data and experience. Understanding the problem of the gender gap as it is experienced on an individual day-to-day level could give crucial context. My hope was that themes and patterns would emerge from this additional information that could be used to form actionable steps to change the situation.
With the help of Stephanie Alarcรณn, a Hacktory organizer who had already done a significant amount of research on the gender gap, and our awesome team at The Hacktory, we created a workshop to do just that. Along the way I got some feedback from my colleagues at the Action Mill, a strategic design company where I work. They helped me simplify the activity and instructions to maximize its impact.
In our workshop, Hacking the Gender Gap, we present a brief overview of the published research on the gender gap and womenโs history in computing. Then we pass out two different colors of large Post-Its and markers. On one color, we ask participants to write a story of a negative experience theyโve had with technology. On the other color, we ask them to write a positive experience. Additional information such as the age and year the experience happened are also requested. For our purposes, we define โtechnologyโ as whatever comes to mind for the participants. It could be software, hardware, hand tools, or video games. When theyโre finished, everyone places the stories on a timeline taped on the wall, ordered by the how old the participants were when the experiences happened. As a group, we read the stories and discuss the themes that emerge, and what could be done to encourage more of the positive experiences and prevent the negative ones.
Weโve done the activity six times now, in six different groups, and in each instance, the room goes quiet as we read the Post-Its. Many of the experiences are similar from one group to the next, and the same themes have emerged in every group, but the individual stories are incredibly compelling.
Many positive stories involve a fun tech-oriented activity with a parent, like learning to program or working with power tools. Another common theme is a family member getting the individual a computer or video game system, which they use to build websites or gain confidence in their skills. As the ages increase, stories about figuring out a tough technical problem are also more frequent.
Stories of supportive comments by a teacher, tutor, classmate, or co-worker appear often, which shows how much of an impact they make, in the moment and for many years afterward.
Every group has several negative stories of teachers, guidance counselors, or other advisors being directly discouraging of girlsโ interest or questioning their abilities in technology, science, or math. Sometimes the comments are probably unintentional, like a computer science tutor saying, โI donโt know why this is so difficult for you, itโs so easy.โ Sometimes they are direct and brutal, like a female chemistry teacher with a Ph.D. telling her students โwomen are bad at science.โ When we sort the stories by year, these stories appear in every decade, which indicates that the old stereotype that โgirls are bad at math and scienceโ is still shockingly pervasive.
Work environments are another common setting for discrimination or alienation that make participants feel extremely frustrated and helpless. Computer science departments in colleges and universities are especially hostile, though itโs sometimes hard to tell whether they are more hostile to women or beginners.
These themes are anecdotal and definitely subjective, but after each group reads through the stories and we ask for their thoughts, they voice the same interpretations. If youโd like to read the stories yourself, they are up on our Flickr page.
When reading through the stories we often hear women say, โI thought it was just me!โ Recognizing that we have so much experience in common is really empowering. Many women express relief and thanks at being able to share their experiences, both positive and negative, in a non-judgmental environment, and have those experiences contribute to a larger outcome.
The results became more interesting and nuanced when we held the activity with a mixed-gender crowd. The first time we did was last summer at HOPE, a large hacker conference. After we had passed out the Post-Its and markers and given the instructions, some of the men looked puzzled. After a few moments one of them asked, โWhat do you mean by a โnegativeโ experience with technology?โ This question was something we had never heard before. Further discussion revealed that he had experienced his share of negativity in tech, but the instances all involved other people, not the technology itself. This seemed like an important distinction to us, and something women can definitely relate to.
One important theme that emerged from the menโs stories was frustration with women asking for help with a technical problem, with the assumption that the men can fix it just because they are men.ย These stories helped us understand for the first time how our cultureโs association of masculinity with technical ability is perpetuated by people of all genders. In my opinion this point is pivotal, because it shows how the problem is systemic and no one single group is to blame for it.
The stories weโve gathered also show an incredible range of technology involved, from coding with pencil and paper, to building websites at the age of nine. Imagining early experiences with such different technologies has made us wonder if this is another kind of gap, one of age and type of technology, that further hinders people from relating to each otherโs experiences in the tech world. There are probably other gaps based on ethnicity, socioeconomic status, and whether the participants self-identify as โtech-savvyโ or not. Weโre interested in exploring all of these and sharing our findings.
Our next iteration of the workshop is a web app to display and collect stories from anyone, with the ability to filter the stories by criteria such as the type of technology used, the situation (school, work, etc.), age, and calendar year. We are also creating a facilitator’s kit with instructions and presentation materials for anyone to lead the workshop in their local makerspace, school, or workplace.
As we presented Hacking the Gender Gap at other tech events over the past year, we learned a lot more about this issue. Several people from The Hacktory went to AdaCamp DC last summer, an event put on by the Ada Initiative, an organization striving to increase womenโs participation in open source projects and technical professions. I learned an incredible amount at this conference, more than I can share here, but there were a few key points that are extremely relevant to our workshop:
Other countries donโt have the same gender gap in STEM careers, or the same association of masculinity and technical ability. A variety of factors contribute to this, and the result is wildly different perceptions of male and female technical ability from country to country. For example, female students in China have shown to be much more confident in their abilities with computers than male students. In Thailand, Italy, and Kenya, men were significantly more anxious than women about using technology. You can read more about these findings in the 2002 study โWomen in Computing Around the World.โ
There is something called Impostor Syndrome, which many professionals experience, especially women. Itโs the fear that at any moment someone will question your credentials and determine you to be a fraud. This feeling makes women a lot less willing to speak up about technical topics because they think, โI donโt know every single thing about this so Iโm not an expert and should keep quiet.โ
Discrimination among adults in the tech world is widespread, and some of it is pretty extreme. Many women at tech conferences have experienced physical and emotional abuse and harassment. Discrimination through comments and trolling is pervasive and well-documented in the gaming world and in the open source community. The website GeekFeminism.org has a timeline where anyone can submit a relevant incident. Unsurprisingly, this makes women wary of becoming involved in their local tech or maker scene.
So what can a hackerspace/makerspace do to get women to start participating in their space and retain them? Iโd like to explore this topic more in my next post, and share some of what weโve learned at The Hacktory.
Georgia Guthrie is a designer and maker based in Philadelphia, Pa. She works at the Action Mill, where she uses design thinking to help solve big, intangible problems. Georgia is also the director of The Hacktory, where she works to create opportunities for anyone to creatively tinker and learn about technology.
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